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Your Pet's First Visit

A pet's first visit to the vet can seem a bit daunting, so we've put together a list of info and resources to help you prepare. 

At your first appointment, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.

Your veterinarian will examine your pet from nose-to-tail, looking for things like heart murmurs, ear infections, and/or parasites. Your vet can also provide pet-proofing tips, training assistance, and parasite protection recommendations. 

Before Your First Appointment
  1. Complete the New Client Form prior to your first visit.
  2. Assemble and be sure to bring all the proper items with you:
    • Your pet's adoption or purchase records
    • Any existing medical history
    • A list of current medications and supplements
    • Current feeding schedule and the brand of food you use
    • A list of questions you have for your veterinarian
  3. Collect any necessary stool or urine samples, if requested.
  4. If you're bringing in your dog, be sure he or she is accustomed to being on a short leash. If you're bringing a cat, be sure to have an appropriate carrier.
  5. Feel free to bring your pet's favorite treats to keep them happy and distracted!

Appointment Policies

​Please arrive 5 minutes prior to your pet's appointment for check-in. If you have not filled out all relevant patient forms yet, plan to arrive 10 minutes ahead of your appointment.

While we do our best to make sure all of our patients are seen on time, there will be times of occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.

In order for us to our best to stay on schedule for all of our patients if you arrive 10 or mins late for your appointment or if you have not confirmed your appointment by 7pm the night before you may be moved to a work in status or you will need to reschedule.

Book Appointment (803) 732-3883

"I can't say enough about this vet practice, most especially Dr Richardson. I was seen with no prior history within 2 days, treatment was effective, costs were reasonable. My cat ended up being diagnosed with something rare but had the Doctor not taken the time to research and speak with other vets we might not have ever known what the issue was. As we are leaving the country shortly time was something we did not have. This issue has been going on for multiple months before being seen at Well Pets and I am impressed with their dedication and treatment. Bravo for going above and beyond, Freya and I thank you!"

Ashley A.

(803) 732-3883 Appointments
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